Formal Business Report – Identify a workplace problem or issue, research the issue and make recommendations to address the issue.

Description

  • The objective of the report is to

    identify a workplace issue

    and make recommendations to address the issue. Make sure the issue and recommendations are clearly explained.
  • You are writing for a

    general business audience

    . This means that technical or industry-specific reports need to be written plainly and clearly.

    Avoid industry jargon

    and put information in context for your readers. The objective of this report to present the information in a way our audience will understand.
  • You should be aiming to

    write at the Grade 7-9 reading level

    .
  • Be careful that you

    don’t present a one-sided or biased report

    . If there are risks/cons to a recommendation it’s best to acknowledge that. This shows that you have done your research and are still comfortable with the recommendations.
  • Your research

    should reflect a variety of sources

    (minimum three different sources).
  • Remember to use

    MLA or APA format

    to cite your sources in the document and for the reference list. See the Style Guide that came with your text; it outlines both formats. Please note that, from an academic integrity standpoint, you can lose significant marks for not citing sources.
  • We do use

    Turnitin for final reports

    . This is a plagiarism checker. If you have any questions about plagiarism please review the information outlined under the “Getting Started” section of the course content.
  • You must

    submit your final report as an MS Word file

    (not Pages, Google Docs or PDF files).
  • Include graphics – charts, tables, illustrations, etc. (at least one).
  • Please do not go beyond the page limit (6-8 page which includes everything but the cover page).
  • Write in the third person (no “I” or “you”).
  • Numbers one through ten are written and numbers higher are in numeric form (i.e. six, 21)
  • Proofread…many times!

Link to topic –

https://www.thestar.com/news/gta/2016/01/17/16-ont…

The final report is due on

Sunday, April 7.

Business Communications
Business Report
30% of Final Grade
Purpose: This assignment provides an opportunity to practice and improve writing major
reports with instructor feedback.
Outcomes: By completing this assignment you will be able to:



Compose effective business reports that are professionally written and scholarly researched
Identify, select and compile information using appropriate technology and information
systems
Apply ethical standards of business communications
Process:
Your objective is to identify a workplace problem or issue, research the issue and
make recommendations to address the issue. You are writing this report for a
management team and your goal is to have this team say ‘yes’ to your
recommendations. Consider the management team is a ‘general business audience’
who may not have detailed knowledge of the topic and issue. The workplace issue you
choose may be from personal experience, trending workplace topics, or Canadian
periodicals or websites.
Follow the process outlined in the text (pages 405 – 410) on writing formal business
reports.Your business report must be 6-8 pages long (single spaced, Times New Roman
font, size 11). The report must include:




A title page (not included in the 6-8 page count)
A table of contents (1 page)
An executive summary (1 page)
Use of the “Introduction, Body and Conclusion” format (3-5 pages)
(see pages 407 – 409 for elements included in each section)
 Clear recommendations that address the issue
 Bibliography (1 page)
 Note: Your sources of information must be cited throughout the report. For
information on how to cite sources, see the “Documentation Formats” section in the
Style Guide that came with your text.
Examples of a workplace issue from your personal experience include:
– the impact of outsourcing a business function in your company
– making your workplace more health and safety friendly
– the benefits and costs of implementing a new program, system, process or service
– improving environmental sustainability in the workplace
– pros and cons of implementing a cost saving idea at your workplace
– the impact of telecommuting in your workplace
– the impact of diversity programs in your workplace
Submit your Business Report to the assignments folder in Avenue to Learn.
Business Communications
Business Report
30% of Final Grade
Category
Content
Exceptional




Report
Structure /
Format

Strong
Topic is the same as approved
outline; includes outline feedback
Each component of the report or
proposal reflects skilled, analytical
thinking and a comprehensive
understanding of the dilemma or
creative opportunity
Quality and quantity of the research
clearly exceeds expectations
Recommendations and conclusions
are persuasive

Selection & use of report
components enhances credibility and
overall impact of report

Written such that it enhances the
credibility and overall impact of the
report
Clearly summarizes the key points,
including report purpose
Clearly summarizes key research
findings
Alternatives provided along with
decision criteria used to assess those
recommended
Succinctly highlights the major report
findings, conclusions and
recommendations
Length is 1 page




Adequate
Topic is the same as approved
outline; includes outline feedback
Most components of the report
or proposal reflect analytical
thinking and a logical
understanding of the dilemma or
innovative idea
Report is well-researched and
documented
Recommendations and
conclusions are solid

Followed in detail the required
components





Unsatisfactory
Topic is the same as approved
outline; excludes some of the
outline feedback
Topic is described satisfactorily,
but could be elaborated upon
Some, but not all, components
reflect consideration of the
problem
Further substantiating evidence
and documentation are required
Recommendations and
conclusions have weaknesses

Basic components included as
outlined in text





Topic does not address the
assignment question; differs
from approved outline
Topic is not described clearly
Components are incomplete and
demonstrate minimal
understanding of the issue(s)
Evidence and documentation
are significantly lacking
Recommendations and
conclusions not convincing






/15
Missing some key pieces /
required sections
/3
(framework,
layout, and
components)
Executive
Summary
Score




Summarizes the key points,
including report purpose
Summarizes key research findings
Alternatives provided along with
decision criteria used to assess
those recommended
Highlights the major report
findings, conclusions and
recommendations
Length is 1 page





Missing some components of
the summary
Decision criteria unclear or
vague
Alternatives unclear or vague
Report findings, conclusions
and/or recommendations
unclear or vague
Length inappropriate given
report length




Missing decision criteria
Alternatives missing or
inappropriate given the report
findings
Report findings, conclusions
and/or recommendations
incomplete
Length inappropriate given
report length
/3
Organization /
Style /
Flow/Professio
nalism




Mechanics /
Spelling /
Grammar /
Punctuation



Total
Effective use of transition
Logical progression of thought
Development of theme carries main
ideas from introduction to
recommendations / conclusions
section
The reader (instructor, CEO, boss,
client, co-worker) would view the
report as extremely professionally
written
Writer uses the following mechanics
masterfully: word choice, spelling,
punctuation,
No fragments or major errors such as
agreement, comma splices, run-on
sentences, etc.
Report is clear, concise, complete







Mostly effective transitions
Evident progression of thought
Theme evident in most
components of report
The reader (instructor, CEO, boss,
client, co-worker) would view the
report as professionally written


Acceptable word choice, spelling,
punctuation (few errors)
Knowledge of the fundamentals
of grammar is evident
Clarity, conciseness and
completeness is evident & widely
used





Some effective transitions
Progression / sequencing is
somewhat evident
Theme still developing
The reader (instructor, CEO,
boss, client, co-worker) would
view the report as adequate




Some errors in basic mechanics
Knowledge of the fundamentals
of grammar is limited



No transitions
No progression of thought
No cohesion or theme
The reader (instructor, CEO,
boss, client, co-worker) would
view the report as
unprofessionally written
Number of errors in basic
mechanics distracts reader from
content
Knowledge of the fundamentals
of grammar, mechanics and
spelling is not evident
Minimal business writing
techniques evident
/5
/4
/30

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