i want a help in answering questions in my study guide. ( Creative Problem Solving class )

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i want a help to answer the questions in my study guide.

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PLEASE ANSWER THE QUESTIONS CLEARLY SO I CAN STUDY IT EASILY.

Creative Problem Solving
EXAM 3 Study Guide
1. Daniel Pink’s strategies of persuasion.
2. Creative people will typically find common ground and gain influence—tools that allow them to
do this.
3. 11 Archetypes of pitching.
4. Emotional intelligence.
5. Reasons people fail in jobs.
6. Abilities that drive emotional intelligence.
7. Personal barriers to creativity.
8. Fear versus anxiety.
9. Dugan’s TedX video.
10. Investment theory of creativity.
11. Relationship between creativity and conformity.
12. How to sustain creativity.
13. Roadblocks to the creative process.
14. Tools for improving self-esteem.
15. ABCs of pitching.
16. Types of intelligence that support creativity (this is different than emotional intelligence)
17. Nearling.
18. 4 skills of divergent thinking.
19. 4 principles of divergent thinking.
20. Creative Process.
21. Design Thinking Process.
22. Job to be done theory.
These are all broad categories. My expectation is that you understand the full concept not just
memorize a list. This exam will have many application questions which will require more than superficial
knowledge.
CHAPTER 9 –
Implement: Gaining
Buy-In and Driving
Change
Perspective Taking
Replaces Bluster
• Spend more time on hidden
problems than solving existing ones
• Maintain personal buoyancy to
ensure you quickly learn and
recover from failures
• When the facts are on your side,
questions are more persuasive than
statements
Perspective Taking
https://www.youtube.com/watch?v
=Uta-wvVUAMc
Influencing
Management: The Fine
Art of Getting Buy-In
• Start with Force Field
Analysis
• Add stakeholder Analysis
• Learn the New ABCs of
Sales Pitching
• Employ Social Proof
Theory
FORCE FIELD ANALYSIS WORKSHEET
Proposed Change, Idea, or Venture
Supporting Forces
Score (1-5)
Total
Score (1-5)
Opposing Forces
Total
Possible Action Steps
(Ways to leverage Supporting Forces and Address Opposing Forces)
Stakeholder Analysis
• Who are the stakeholders
• Each’s position on your proposed change
• What level of support is needed from each
• Action steps to move each stakeholder to a desired
position
ABCs of Sales
Pitching (Attuned,
Buoyant, and
Clear)
https://www.youtube.com/watch?v=XvxtC
60V6kc




One word pitch
Question pitch
Rhyming pitch
Subject line pitch (usefulness and
curiosity)
• Twitter pitch
• Pixar Pitch
Question Pitch
Rhyming Pitch
Utility and Curiosity—
Subject Line Pitch
Social Proof Theory





Expert
Celebrity
User
The Crowd
Friends
Drive Change: Bridging
and Managing four
critical aspects
Replace learning
anxiety with survivor’s
anxiety
“the acceptance of an
imminent threat
brought on by a sense
of urgency”
Take a step-by-step
approach to creative
destruction and
reinvention








Establish urgency for change
Form a leading coalition
Create a vision of the new ideal
Communicate the vision
Free others to act
Create short-term wins
Consolidate improvements
Institutionalize new approaches
Cultivate a
learning/helping
organization that
transcends
“ helps deal with multi-cultural teams” when being humble and
culturally literate
culture
Understand how
collective creativity
permeates the
innovation process
All successful organizations
are directed by leaders that
can manage ambiguity!
A
R
C
H
E
T
Y
P
E
S











Traction
X for Y comparison of proven model
Personal story
Pivot/Offshoot
Evolution Next—predicting next trend
Painting the future—a new future
Service at Scale—scaling non-traditional scalable
venture
Wouldn’t it be cool—novel idea
Insane tech—breakthrough technology
The dream team
Consumerfication of enterprise—now
affordable/fast/easy
CHAPTER 10:
The Emotionally
Intelligent Leader
Emotional Intelligence (EI)—
”…the ability to manage oneself
and one’s relationships with
others—and its relationship to
professional success…”
Reasons people failed
on the job
• 26% issues related to coachability
• 23% lacked the EI to understand and
manage their emotions
• 17% devoid of the motivation needed
to achieve their potential and excel at
job
• 15% lacked the temperament and
attitude for the job
https://www.youtube.com/watch?v=
Y7m9eNoB3NU
Relationships
https://www.youtube.com
/watch?v=weuLejJdUu0
Emotional Hijack
Abilities that Drive EI
• Self-Awareness and Control
• Empathy
• Social Expertness
• Personal Influence
• Mastery of Purpose/Vision
Sense of Self
Roadblocks to Sense of
Self
• Self doubt
• Low self
confidence
• Poor selfesteem
1. Stop comparing
yourself to others
2. Don’t put yourself
down
3. Get in habit of
thinking positive
things about self
4. Don’t reflect—
accept
compliments
Empathy
Social Expertness
“Ability to construct a
strong and healthy
social bond with
others”
Personal Influence
“Are able to lead and inspire themselves and
other people”
Mastery of
Purpose/Vision
“ability to sustain an
authentic life that is true to
the values you espouse”
EI Leaders inspire a strong
organizational culture




Heroes
Core values
Rituals
Ceremonies
What’s holding back your
creativity?
Is it
FEAR?
Is it
Anxiety
https://www.youtube.com/watc
h?v=V_LurJfOSiA
Failure Resume
Doing: Reflect and then share
on one item YOU might
include on your failure
resume—A NEARLING
Chapter 11,
Sustaining Your
Creativity
Creativity
and
Resistance
to Change
Investment Theory
of Creativity
“They defy conformity pressures and
invest their efforts, energy, and
sometimes their financial resources
into developing original concepts
with perceived promise but unproven
widespread value or acceptance.”
Creativity
and
Conformity
Whereas organizations , and
society in general, say they
value creativity, there remain
conformity pressures that can
make it difficult for creative
ideas, and creative people, to
be accepted.”
How to sustain
creativity!
Intelligence
Environmental
Context
Thinking
Styles
Knowledge
Motivation
Personality
Intelligence
Synthetic
Intelligence—
information
processing
Analytic
Intelligence—
select which
possibilities will
yield best
results
Practical Intelligence—
ability to sell your
novel ideas
Knowledge
Thinking Styles
“Thinking styles are about how
you think, not how well you
think…Do you possess the kind of
mindset that will allow you to
defy the crowd?”
Personality
Risks
Courage
Sense of
humor
Motivation
Environmental
Context
Stakeholder Analysis
Continued
• Who has an interest
• Who is most likely to be affected
• Whose resistance would doom success
• Whose buy-in is needed
• Who can sway others
Roadblocks
to Creative
Success
Limiting
Options
Resting on
Success
Expecting
Guarantees
PREDICTABLE
OPPORTUNITIES
Jeremy Gutsche
https://www.youtube.com/watch?v=6e
0F1Y6aMZk

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