Six Sigma Yellow Belt Training

Description


Select

a business where one of your team members works or one with which you are familiar to make sure you are able to gather data, and for which you can identify processes to improve.


Execute

the define phase of the Six Sigma DMAIC project including the following:



  • Identify customers and their priorities.



  • Identify a project suitable for Six Sigma efforts based on:



    • Business objectives.



    • Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest rooms



    • Productivity of the operation and quality of service measured by such metrics as: wait times per each customer from the time the order is made until the customer is handed their food, customers served per hour per total number of employees, number of errors made in products served vs ordered, friendliness of the staff, and cleanliness of the operation; including inside the restaurant, outside, in the rest rooms, tables, floors, waste baskets, etc.

  • Identify and develop the problem statement.
  • Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality.


Execute

the measure phase of the Six Sigma DMAIC project including the following:

  • Determine the metrics to measure the process and how it is performing.
  • Identify the key internal processes influencing CTQs and measure the defects currently generated relative to those processes.


Develop

a 12- to 15-slide Microsoft

®

PowerPoint

®

presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project.


I only need help with the parts underlined for the company Lowes.

Six Sigma Yellow Belt Training Grading
Guide
OPS/571 Version 8
Operations Management
Copyright
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Edited in accordance with University of Phoenix® editorial standards and practices.
Six Sigma Yellow Belt Training
Grading Guide
OPS/571 Version 8
Individual Assignment: Statistical Process Control Methods
Purpose of Assignment
The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training – Executing DMAIC
(Define, Measure Analyze, Improve, and Control) Six Sigma Quality Improvement (Define and Measure)
projects.
Resources Required
Microsoft® PowerPoint®
Content
Met
Partially
Met
Not Met
Total
Available
Total
Earned
5
#/5
Selected a business where one of your team
member’s work or one you are familiar (make
sure it’s one for which you are able to gather
data) and one you can identify processes to
improve.
Executed the define phase of the Six Sigma
DMAIC project.
Identified customers and their priorities.
Identified a project suitable for Six Sigma
efforts based on business objectives as well
as customer needs and feedback.
Identified CTQs (critical-to-quality
characteristics) the customer considers to
have the most impact on quality.
Executed the measure phase of the Six
Sigma DMAIC project.
Determined how to measure the process and
how it is performing.
Identified the key internal processes that
influence CTQs and measure the defects
currently generated relative to those
processes.
Developed a 12- to 15-slide Microsoft®
PowerPoint® presentation (including detailed
speaker notes) highlighting the summary in
which you describe your work on the two
phases of the Six Sigma process
improvement project.
Comments:
2
Six Sigma Yellow Belt Training
Grading Guide
OPS/571 Version 8
Writing Guidelines
Met
Partially
Met
Not Met
Total
Available
Total
Earned
2
#/2
7
#/7
The paper—including tables and graphs,
headings, title page, and reference page—is
consistent with APA formatting guidelines and
meets course-level requirements.
Intellectual property is recognized with in-text
citations and a reference page.
Paragraph and sentence transitions are
present, logical, and maintain the flow
throughout the paper.
Sentences are complete, clear, and concise.
Rules of grammar and usage are followed
including spelling and punctuation.
Assignment Total
Additional comments:
#
Comments:
3

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